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SRJ N Fashions – Store Policy

1. Shipping Policy

  • Processing Time: Orders are processed within 1–3 business days.

  • Delivery Time: Estimated delivery is 5–7 business days depending on your location.

  • Shipping Charges:

    • Free shipping on orders above ₹999.

    • A nominal shipping fee applies to smaller orders.

  • Order Tracking: Tracking details will be shared via WhatsApp or email once your order is shipped.

2. Return & Damage Policy

  • No Returns or Exchanges:
    We do not offer returns or exchanges. The product you see in the image is exactly what you receive.

  • Damaged Product Policy:
    If you receive a damaged or broken item:

    • You must record a clear unboxing video from the moment the parcel is opened.

    • The video should show the entire unpacking process without cuts or pauses.

    • Share the video with us within 24 hours of delivery via WhatsApp.

  • Claims without an unboxing video will not be accepted.

3. Payment Policy

  • Accepted Payment Methods:
    We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).

  • COD Terms:

    • Available on select pin codes.

    • COD charges may apply for handling and verification.

  • Secure Checkout:
    All payments are processed through secure gateways for your safety.

Payment Methods
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